YOUR ACCOUNT

Delete your SixOne8 account

You can delete your account and its data from inside the app at any time. Deletion is immediate and final.

In the app

  1. Open Account from the bottom bar.
  2. Tap Delete account.
  3. Read what will be removed, then confirm.

Your account is closed the moment you confirm. Signing in again later with the same Google or Apple account creates a new, empty account — nothing is restored.

If you can't get into the app

Email support@sixone8.app from the address on your account and ask for it to be deleted. We confirm by reply and delete within 30 days.

What is deleted

Your strategies, watchlists, applications of strategies to instruments, alert history, backtest results, settings and device push tokens are removed from service at deletion. The remaining account data — your name, email address and sign-in identifiers — is scrubbed on a scheduled cycle shortly after.

What is kept, and why

Three kinds of record survive deletion. They are kept separately, used for nothing else, and described in full in section 5.3 of the Privacy Policy:

  • Legal acceptance records — which Terms and Privacy Policy versions you accepted and when, kept as evidence of what was agreed for the legal limitation period that applies to you.
  • Subscription event history — store transaction identifiers and lifecycle events (subscribed, renewed, refunded), kept for as long as tax, accounting and store-dispute rules require. We never hold card or payment details.
  • Promotion redemption records — which promotional codes were redeemed, kept while the promotion is active and for 36 months after it closes to prevent repeat redemption.

Subscriptions are billed by Apple or Google, not by us. Deleting your account does not cancel an active subscription — cancel it in your App Store or Google Play subscription settings, or it will continue to renew.